Customer Experience Assistant Manager

Job Summary of Customer Experience Assistant Manager:

We are excited to offer you the chance to join us as an Customer Experience Assistant Manager and take on a role that promises challenges, a dynamic work environment, and prospects for growing into a management position. As a Customer Experience Assistant Manager, you will be responsible for assisting the Store Manager in monitoring daily store operations, ensuring superb customer service, and driving sales. This position will require you to oversee employees, handle inventory, and assist with administrative duties to uphold an efficient and profitable store environment

Benefits for Customer Experience Assistant Manager:

• Comprehensive benefits such as medical, vision, dental, and life insurance are available to employees, along with short and long term disability benefits and flexible scheduling
• Predictable weekly income, paid leave entitlement, the security of being associated with a sizable and reliable employer, speedy advancement in career opportunities, and a fun-filled work environment are all included perks
• Motivated individuals benefit from task diversity, comprehensive training, and a competitive 401K plan with a company match to help with their financial security
• Maximize the benefits of your flexible spending or health savings accounts by opting for tuition reimbursement

Responsibilities for Customer Experience Assistant Manager:

• You will assist the Store Manager with oversight of the Stationstore operations. You'll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising.
• You will help to maintain our high standards and provide fast and friendly service to our customers.
• Provide regular and predicable onsite attendance.
• Our food program has set the bar high and you'll be executing that too. You care about your customers and set an example for the rest of your staff. You display a sense of urgency, patience and leadership.
• Leading a team of employees/management Recruiting, interviewing, and hiring Delegation and follow-up Teaching and motivating others Planning and organizing Communicating your plans and ideas Cash-handling and bookkeeping Problem solving Advocating and empathizing Safety and Security.
• Retail experience Supervisor or management experience Recruiting/hiring/interviewing skills Experience handling food High School/College Degree(s)

Requirements for Customer Experience Assistant Manager:

• Physical ability to remain upright and/or in motion for a period of up to 8 hours. Capable of lifting and/or carrying objects weighing up to 30 pounds from the ground to above the head for a duration of up to 30 minutes within a shift
• At certain times, there could be a requirement to elevate and convey objects weighing up to 60 pounds to waist level and use the arms to push or pull with a force of up to 20 pounds
• Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands.
• Carrying out this manual work requires the coordination of hand-eye dexterity, and may involve the action of ascending a ladder to store or fetch materials, or to fix and dismantle signs